Privacy Policy
Effective date: October 1, 2026
The Ritz Agency (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and disclose information that we may collect from you or that you may provide when you visit our website https://theritzagency.com (“Website”).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, insurance preferences, and any other data you voluntarily provide via forms.
Usage Data: IP address, browser type, device information, pages visited, and time spent on the Website.
Cookies and Tracking: We may use cookies or similar technologies to enhance user experience and improve our services.
2. How We Use Your Information
We use the collected information to:
Respond to inquiries and provide personalized insurance quotes.
Improve website functionality and user experience.
Send marketing and informational emails (you may opt-out at any time).
Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Authorized insurance agents within The Ritz Agency.
Trusted third-party vendors that help us operate the
Website or provide services (e.g., CRM, analytics).
Government or regulatory authorities when legally required.
This sharing does not include mobile information or text-messaging consent. Mobile numbers collected for SMS, and the opt-in data associated with them, are excluded from the categories above: they are never shared with third parties or affiliates for marketing or promotional purposes, and are disclosed only to the service providers that transmit the messages on our behalf. See section 10.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
5. Your Privacy Rights (Florida Residents)
Under Florida law, you may have the right to:
Request access to your personal data.
Request deletion of personal data we hold about you.
Opt out of certain data processing activities.
To exercise these rights, please contact us at:
📞(352) 512-6334
We will respond within a reasonable timeframe and in accordance with applicable laws.
6. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.
7. Third-Party Links
Our Website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact:
The Ritz Agency
📍 1107 E Silver Springs Blvd, Ste 1, Ocala, FL 34470, United States
📞 (352) 512-6334
10. SMS and Text Messaging
If you provide your mobile number and opt in, The Ritz Agency may send you text messages. We use two separate opt-ins and you may give either, both, or neither:
Marketing texts — offers, promotions, giveaways, event invitations and coverage reviews we think may benefit you. Consent to receive marketing texts is not a condition of purchase or of receiving a quote.
Service texts — messages about a quote you requested, your account, your policy or an appointment, including confirmations and reminders.
Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time; opting out of one category does not automatically opt you out of the other, and you may reply STOP to end all messages. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may withdraw consent at any time by replying STOP, by emailing [email protected], or by calling (352) 512-6334.
11. Analytics
We use Google Analytics 4 to understand how visitors use our website. It uses cookies and similar technologies to record information such as pages viewed, buttons tapped, approximate location, and device and browser type. We do not send your name, phone number, email address, or the answers you enter in our quote forms to Google Analytics. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. To learn how Google uses this information, see https://policies.google.com/technologies/partner-sites.
© 2026 The Ritz Agency - All Rights Reserved
